I was SUUUPER excited because I've been wanting to try LUSH forEVER and I'm really happy that there's a brand that is so against animal testing. When I got the package, unfortunately Hot Toddy had leaked. They were 2-3 weeks behind in answering emails because of Christmas, and that's fine, however I was disappointed in other things. The scent of Snowcake just did NOT go with me. I hated it so much I had to throw the entire thing out. No problem, not everything is going to work. I tried Snow Fairy Sparkle thinking it was soap, but it melted in water. I put it in my bath thinking it was a bath melt, and it didn't break apart on its own and it stained my skin and my bathtub. So, two mistakes. I also thought the shower gel bottles were WAY too small to be $9.95, but their pricing is up to them ultimately. I was feeling very underwhelmed with Lush and its products. But then...
I got an email from them! They apologized for the leaked Hot Toddy, and said that since it was an exclusive holiday item they couldn't replace it for me, and told me to choose a new shower gel to replace it and she'd send me a medium sized one, AND to choose a free bath product for the delay. I almost squeeled. She also said she'd ship it by air so it would arrive quickly. I chose Prince Charming shower gel and the Sakura bath bomb.
These products are MUCH more me, I love the scent of both of them deeply and they are really nice to use. They even included a sample of Honey I Washed The Kids soap (which I have yet to try). I am super excited to order more things from Lush, I ended up with an extremely positive feeling towards them in the end and I feel so grateful that they were so generous.
I can VERY easily recommend Lush to anyone who wishes to try it and I hope everyone has an amazing experience.
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